FAQs

Q?

Do you take insurance?

A.

Yes. It's best to see if your insurance has CAM (Complementary and Alternative Medicine) coverage before you come or we can verify for you. Make sure a Doctor of Oriental Medicine visit is covered. Insurance does NOT pay for supplements/herbs. Often a Flex Spending Account will cover our services.

Q?

What can I expect during a treatment?

A.

During your first consultation, we will collect a complete history and detailed evaluation of your condition. We ask questions relating to many different aspects of your life, not only the condition for which you are seeking treatment. We will then take your pulse, examine your tongue, and sometimes palpate your abdomen or check for tender areas along the meridians. The initial visit usually lasts about 1.5 - 2 hours including the first treatment. Subsequent visits usually last about 1 hour.

Q?

What should I do before my treatment?

A.

Try to avoid eating a big meal within one hour of your appointment, do not fast more than six hours before your appointment, refrain from over-exertion or over-working yourself physically before or after a treatment, avoid alcohol, tobacco, food or drinks that could color your tongue (such as coffee) before the treatment and do not consume alcohol or caffeine within 6 hours after your treatment.

Q?

How frequently do I have to come to appointments?

A.

This will truly depend on the health of the individual. Generally, we estimate 4-6 weeks of weekly treatments to start. It is possible your condition will greatly improve during this time and we can begin to stretch the time between appointments. Our end goal is for clients to come in 4 times a year for rechecks unless something unexpected happens. If you have never had this type of care before and you have multiple issues, expect to come regularly for several months. Generally people start to feel better very quickly, but there are many layers we need to work through and that takes time to support the body through healing.

Q?

What is your cancellation policy?

A.

We schedule each appointment time for one patient and ask for a minimum of 24 hours advance notice if you need to reschedule. If less than 24 hours notice is given, full payment is expected for the missed appointment.